Superior Queen Room
- 1 Queen-size bed,2 Single beds
Hotel · Guangzhou · Guangdong
Guangzhou Phoenix City Hotel
A grand palace-style hotel set by a lake, with extensive leisure facilities and a spa, a short drive from South Sea God Temple.
- Top-rated comfort (10/10) and service (9.5/10)
- Indoor and seasonal outdoor pools, plus a full spa and wellness centre
- Free parking on site and valet parking available
7.8
Very good
96 reviews
Booking.com 7.8 · 96 reviews
About
Guangzhou Phoenix City Hotel
Guangzhou Phoenix City Hotel is a 5-star property set within its own landscaped grounds, with a garden, sun terrace and a lake in front where you can take morning walks. The lobby impresses with European-style paintings and chandeliers, and the 573 rooms offer patio views, flat-screen TVs, minibars and kettles.
Leisure options are extensive: an indoor swimming pool, a seasonal outdoor pool, a sauna, massage services, a fitness centre, tennis courts, badminton, billiards, table tennis and even bowling. Dining includes a restaurant, a bar/lounge, and in-room breakfast, while practical services like a 24-hour reception, express check-in/out, laundry and a business centre are on hand.
- No smoking on site
- Internet access
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Exceptional comfort and service — Guests consistently rate comfort at 10/10 and service at 9.5/10, with many praising the friendly, helpful staff and the peaceful atmosphere.
- A full leisure and wellness package — Indoor and outdoor pools, sauna, massage services, tennis, badminton, billiards and a fitness centre — most on site, making it easy to fill a stay without leaving the grounds.
- Free parking and easy arrival — On-site parking is free, and valet parking is available — a practical plus for road-trippers or those hiring a car.
- Grand, photogenic setting — The palace-like architecture, marble lobby, and lakeside garden with birdlife create a distinctive backdrop that many guests mention as a highlight.
–
Worth weighing
4 to weigh- Far from the city centre — Guests note the location is remote, with several mentioning that reaching downtown costs around $50 by taxi. Free shuttle buses help, but plan for travel time.
- Facilities rated below the rest — The facilities category scores 6.2/10, and one guest mentioned the property needs a facelift and more modern bedroom features.
- No outdoor pool for some seasons — While there is an indoor pool, the outdoor pool is seasonal — one guest specifically missed having an outdoor pool during their stay.
- Language barrier at reception — Staff English is described as basic, which could be a hurdle if you rely on spoken English for complex requests.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Deluxe Room
- 1 King-size bed,2 Single beds
Executive Room
- 2 Single beds or 1 Double bed,2 Single beds
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- 24-hour reception
- VIP check-in/-out
- Express check-in/-out
- Luggage storage
- Lift
- No smoking on site
- Safe deposit box
- ATM/Cash machine
- Vending machines
- Internet access
Dining
- Restaurant
- Bar/ Lounge area
- In-room breakfast
- BBQ facilities
Leisure & Wellness
- Indoor swimming pool
- Seasonal outdoor pool
- Spa & wellness centre
- Sauna
- Full body massage
- Fitness centre
- Tennis court
- Badminton
- Bowling
- Golf course
- Billiard tables
- Table tennis
- Fishing
- Water sports
- Hiking
- Karaoke
Services
- Room service
- Laundry
- Dry cleaning
- Car hire
- Tours/Ticket assistance
- Shops/Commercial services
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
- Paid airport shuttle
- Valet parking
Room Amenities
- Air conditioning
- Mini-bar
- Sitting area
- Terrace
- Ironing facilities
- Free toiletries
- Electric kettle
- Flat-screen TV
- AM/FM alarm clock
- Carpeted floor
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 7.8/10 from 96 reviews
Booking.com · 7.8 · 96 reviews
7.8Verified guest“My stay was truly luxurious, with a safe, coffee maker and minibar in the room. The spa and wellness centre were excellent, including the sauna and massage. The garden and sun terrace were lovely for walks and evening drinks, and the restaurant and bar had a great selection with in-room breakfast. The only letdown was the lack of an outdoor pool, but the friendly staff made up for it.”
7.8Verified guest“Free on-site parking and fast internet in all rooms made it easy to work from here. Ideal for a trip to Guangzhou.”
7.8Verified guest“The view from the window was beautiful. I enjoyed walking around the lake in front of the hotel, especially listening to the birds in the early morning.”
7.8Verified guest“The design is nice, and it's conveniently close to lakes and greenery.”
7.8Verified guest“Excellent hotel in a picturesque spot. It's far from the city, but I'd still recommend it. They can arrange massage and spa treatments, and I even got a custom shirt made at a nearby shop for very little.”
7.8Verified guest“Beautiful property, but it needs a refresh and more modern rooms.”
04 — Location
Getting around Guangzhou
The property sits in Guangzhou.
Nearby: South Sea God Temple is within a 10-minute drive, and the hotel grounds include a lake and garden area for walks.
Getting around: The hotel offers a free shuttle bus to nearby cafes and restaurants, and paid airport shuttle and car hire are available. Taxis are an option, though downtown trips cost about $50 each way.
Phoenix City, Xintang Section, Guangyuandong Road, Guangzhou, Guangdong, 511340, China
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 12:00-23:59
- Check-out
- By 14:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 171 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 12:00 to 23:59, and check-out is at 14:00.
Is parking available?
Yes, there is on-site parking, and valet parking is also available. One guest noted that parking is free.
Are pets allowed?
No, pets are not allowed at the hotel.
Does the hotel offer airport transfer?
Yes, a paid airport shuttle is available.
Are there swimming pools?
Yes, there is an indoor swimming pool and a seasonal outdoor pool.
Is breakfast available?
Guests have mentioned a breakfast buffet, and in-room breakfast is also listed as an amenity.
The bottom line
A grand, self-contained retreat that scores well for comfort and service, ideal if you want to escape the city and don't mind being far from downtown.
7.8Best for travellers seeking a peaceful, amenity-packed base with easy parking — less ideal for those who want to be in the heart of Guangzhou.
Ready to book Guangzhou Phoenix City Hotel?
Tap through and we’ll open our booking partner’s site, with live prices and availability for your exact dates.
No payment on this site — you complete the booking on our partner’s site.